Privacy Policy
Last updated: 1 April 2025
Skilluron ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide
When you fill out our enquiry or demo-booking forms, we collect your name, phone number, email address, city, and the course or program you are interested in.
Usage data
We automatically collect certain information when you visit our website, including your IP address, browser type, pages viewed, and the date and time of your visit. This helps us understand how visitors use our site.
Communications
If you contact us via WhatsApp, email, or any other channel, we may retain those communications to respond to your queries and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Contact you about the course or program you enquired about
- Schedule and confirm demo classes
- Send you relevant updates, schedules, and study materials after enrolment
- Respond to your questions and support requests
- Improve our website and tailor our offerings
- Comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
- With trusted service providers (e.g. payment processors, email tools) who assist in operating our business and who are bound by confidentiality obligations
- When required by law, court order, or government authority
- To protect the rights, property, or safety of Skilluron, our students, or the public
4. Data Retention
We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. If you request deletion of your data, we will remove it within 30 days, except where retention is legally required.
5. Cookies
Our website uses cookies and similar tracking technologies (such as Google Analytics) to understand user behaviour and improve our service. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.
6. Third-Party Links
Our website may contain links to external sites such as YouTube, LinkedIn, or Instagram. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
7. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our school tuition programs serve students as young as Class 1. In such cases, enrolment and communication are managed through parents or legal guardians. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at skilluron@gmail.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
- Email: skilluron@gmail.com
- WhatsApp: +91 62905 15361
- Hours: Monday–Sunday, 10 AM – 9 PM IST
